Shipping & Delivery

Most orders are processed and shipped within 1–2 business days.

• We currently ship within the United States only.

• We primarily ship using USPS and UPS.

• Tracking information is emailed to you as soon as your order ships.

• Tracking can take a little time to update after the shipping label is created — that’s normal.

You’re responsible for providing an accurate shipping address at checkout. If you notice an error before your order ships, contact us right away at HadleyHouseCollective@gmail.com and we’ll do our best to correct it. Once an order has entered shipping, we may not be able to redirect it.

If your package is delayed or shows as missing, please contact the carrier first using the tracking information from your shipping confirmation. From there, feel free to reach out to us for reasonable assistance. Packages confirmed as delivered to the address supplied at checkout cannot be guaranteed for replacement or reimbursement.

Questions about an order? Email HadleyHouseCollective@gmail.com and we’ll help however we can.